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Bodyshop Advisor

2 weeks ago

Jugiana Ludhiana Punjab, India Joshi Autozone - Mercedes Benz Full time

Providing customer service and guidance on repair processes.

Coordinating with technicians and customers to facilitate vehicle repairs.

Managing scheduling, quotes, and billing for body shop services.

**Responsibilities**:

- Communicating effectively with customers about repair needs and status updates.
- Preparing accurate cost estimates for body work and repairs.
- Scheduling appointments and managing repair timelines.
- Ensuring customer satisfaction through follow-up after completion of services.
- Keeping records of repair orders, invoices, and customer interactions.

**Requirements and Skills**
- Experience in customer service, preferably in an automotive setting.
- Knowledge of body shop operations and vehicle repair processes.
- Strong communication and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in relevant software for scheduling and billing.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 5 years (required)

Work Location: In person

Expected Start Date: 26/02/2025