Customer Care Executive

2 weeks ago

KalyanDombivli Maharashtra, India Employee Hub Full time

**Responsibilities**
- Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
- Sending Reports & Analyzing.
- Event Organizing. (Marketing)
- Events for retail Partners. (Retail Operations)
- Looking after fit out work of brands. (Operation)
- Coordinating with MEP, Security, House Keeping & Parking Team.
- Making Snag reports.
- Coordinating with Project team for Mall renovation work.
- Weekly meetings with the out source team members.
- **Customer service **- CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner

**Salary**: ₹200,000.00 - ₹250,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Kalyan-Dombivli, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Real estate/Retail industry: 3 years (required)
- total work: 3 years (required)
- Customer service: 3 years (required)

**Language**:

- Hindi (preferred)
- English (required)

Work Location: In person

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