IT Associate Ii

2 days ago

Bengaluru Karnataka, India Arrow Electronics, Inc. Full time

**Position**:
IT Associate II (Job Monitoring)

**What You'll Be Doing**
- Provide first-level IT technical 24/7 support by resolving basic to moderately complex technical issues related to program scheduling on critical systems.
- Coordinate resolution of issues as needed with Development and Level 2 Support Teams
- Escalation to Level 2 Support team as and when needed and Update the existing Action Matrix document as defined in respective IT environments.
- Research common problems and recommend solutions; prepare Monthly Status report and review with Development/Level 2 Support teams.

**What We Are Looking For**
- Typically requires a 3-year degree and 1-3 years of experience or High school graduate with equivalent related experience.
- Typically requires a minimum of 1 year of related experience on IT Support fields.
- Support Associate with strong knowledge of Data Warehouse Concepts.
- Expert knowledge of ETL Informatica tools.
- Expert knowledge of Database Management Systems (Oracle) and its best practices. principals
- Expert knowledge Unix Shell Scripting.
- Expert knowledge of OBIEE / Power BI tools.
- Identify and troubleshoot ETL Job problems (e.g., performance, data issue etc.,)
- Expert PL/SQL, SQL, skills & experience would be an added advantage.
- Knowledge on Appworx or Airflow or cron job scheduling experience would be an added advantage.
- Works independently or as Team member; receives mínimal guidance.
- Good Communication Skills.

**What's In It For You**
- Training and professional development
- Performance coaching
- Work with fun team in a supportive environment
- Work at a strong and growing company
- Community involvement opportunities

**About Arrow**

**Location**:
IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC

**Time Type**:
Full time

**Job Category**:
Information Technology

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