Tele Caller Executive

1 week ago

Jhotwara Jaipur Rajasthan, India TDI online Services Full time

Key Responsibilities of a Tele caller:

- **Outbound Calling**: Making a high volume of calls to potential customers to promote products or services.
- **Inbound Handling**: Addressing customer inquiries, resolving complaints, and providing information about products or services.
- **Sales Generation**: Persuading customers to make purchases or schedule appointments.
- **Customer Relationship Management**: Building and maintaining relationships with customers through effective communication and follow-up.
- **Information Gathering**: Collecting customer information and feedback.
- **Record Keeping**: Maintaining accurate records of customer interactions and call logs.
- **Meeting Targets**: Achieving set targets and quotas related to sales or customer engagement.
- **Product Knowledge**: Staying updated on product features, benefits, and pricing.
- **Following Up**: Following up with leads and potential customers to convert them into sales.
- **Problem Solving**: Resolving customer issues and complaints effectively.

Skills Required for a Tele caller:

- **Excellent Communication Skills**: Strong verbal and written communication skills are essential for interacting with customers.
- **Persuasion and Negotiation Skills**: Ability to persuade customers and close sales deals.
- **Customer Service Skills**: Providing excellent customer service and building positive relationships.
- **Active Listening**: Understanding customer needs and responding appropriately.
- **Problem-Solving Skills**: Resolving customer issues and complaints effectively.
- **Time Management Skills**: Managing multiple tasks and meeting deadlines.
- **Adaptability**: Adapting to different customer personalities and situations.
- **Positive Attitude**: Maintaining a positive and professional attitude in all interactions.
- **Product Knowledge**: Understanding the products or services being promoted.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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