Kannada Tele- Caller

4 days ago


Jaipur Rajasthan, India Aavas Financiers Full time

**Kannada Tele - Caller**: Executive ₹-As per Company Norms Openings: 8 Minimum Qualification: Graduation Experience: 0-3 Year Location: JAIPUR Department: Tele - Sales JOB Posted By: Chhavi Prakash Saxena **Description**: - Must be able handle customer on calls meeting the required KPI’s(Call Count, Talk Time & AHT, Call Quality, Compliance, Opportunity Count with good quality, File Login & Disbursement) - Customers must be engaged and informed about the company’s product offerings. - Need to adhere to the communication protocols, regulations and guidelines. - Able to reply customer enquiries over Call/Phone. - Should be able to convert Leads into quality opportunity. - Should be able to convert opportunity into login and disbursement further through customer/branch follow up. - Have to be detailed - oriented with the business to understand customer’s queries. - Need to escalate issues and seek advice when faced with complex issue/problems - Must be able to suggest improvement ideas that decrease time, improved accuracy or strengthen controls. **Desired Skills**: Inbound Calling Verbal & Written Communication Outbound Calling Problem Solving Relationship Management Customer Service


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