Customer Care Executive

1 week ago

Swargate Pune Maharashtra, India P9 Farms Private Limited Full time

**Job description**

**Job responsibilities**:
Provide information about products, services, and offers to customers.

Handling inbound calls & outbound calls

Understand customer need

Solve customers’ query over the phone

Resolve queries related to billing or any technical issues.

Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.

Keep records of customer interactions, process customer accounts, and file documents.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care: 2 years (required)

**Language**:

- English, Hindi, Marathi (required)

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7030057211

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