Quality Assurance Associate

WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day

ABOUT THE TEAM:
SimpleBills, A RealPage Company, is a complete utility management service that helps property management companies and owners provide a better resident experience, conserve resources, and realize efficiencies. We exist to redefine how utilities are managed so properties and residents can experience utilities the way they should be - simple.

We are a family, and our defining characteristic is our culture. It motivates us to come to work with a smile on our face (or shortly after the first cup of coffee - we love that stuff) and do our best as we provide outstanding service to over 100,000 customers nationwide. We’re just regular people (none of us are perfect), but what sets us apart is how we approach this fact as we excel at our work. A healthy, holistic approach to people, their issues, and our company’s policies and initiatives is what ensures we grow from conflict and success.

we’re growing

WHAT YOUâLL DO:
As a Quality Assurance Associate Primary responsibility is to support the SimpleBills Invoice Processing service by performing general duties including but not limited to quality control alert resolution, data entry into SimpleBills invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations

PRIMARY RESPONSIBILITIES:
As a Quality Assurance Associate Primary responsibility is to support the SimpleBills Invoice Processing service by performing general duties including but not limited to quality control alert resolution, data entry into SimpleBills invoice processing system, generating client reports, resolving client inquiries, and assisting with new client implementations

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

- High school diploma or equivalent required; some college level accounting preferred
- Minimum 1 year experience in General Accounting functions (including Accounts Payable)
- Excellent customer service skills and telephone etiquette
- Strong organizational ability
- Able to handle multiple tasks simultaneously
- Detail orientated
- Proficient knowledge of MS Word and Excel
- Excellent language and communication skills (written and verbal)
- Must be able to work well with individuals at all levels in and out of the organization
- Ability to appropriately manage confidential information is extremely important
- Excellent problem solving skills
- Able to sit or stand for frequent periods in the same location with some opportunity to move about
- learn new processes and tools in a fast paced environment
- Able to stoop or lift light material (typically less than 8 pounds)
- Overtime may be required in order to meet deadlines

PREFERRED KNOWLEDGE/SKILLS/ABILITIES:

- Minimum 1 year experience in Invoice Processing Department preferred
- Knowledge of basic financial reporting operations highly preferred
- Multi-family experience highly preferred

WHAT WE OFFER:
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.