Helpdesk Associate
5 days ago
**Req ID**: 316593 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Position Overview**: At NTT DATA, we know that anything is possible with the right people on board. Our employees' quality, integrity, and commitment are critical factors in our company's growth, market presence, and ability to help our clients stay ahead of the competition. By hiring the best people and helping them grow professionally and personally, we ensure a bright future for NTT DATA and those who work here. NTT DATA, Inc. currently seeks a "Help Desk Associate " to join our team in "Bangalore". **General Duties and Responsibilities**: **In these roles, you will be responsible for**: - Record, Update, and Escalate Support issues to the next level promptly. - Support all IT onboarding activities for end-users - Work with our internal IT Teams on system testing, integration, and maintenance. - Engage in discovering new IT business tools to support our business users and our internal IT Team. - Seek, Suggest, Evaluate, and implement process and technology improvements. - Willing to learn grow in other IT Business areas **Requirements for this role include**: - Excellent English written and verbal communication skills. - Exceptional customer service skills. - Great Team player - Excellent communication skills, comfortable working with various stakeholders - Strong troubleshooting skills, bug-finding, and resolution - Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) **Preferences**: - Optional (nice-to-haves) - For e Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do - ITIL foundation certified - Flexible - Willing to work in a Rotational 24*7 - Required schedule availability for this position is Monday-Friday (07:00 AM to 05:00 PM EST). - The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on a weekend basis business requirements. **About NTT DATA
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Helpdesk Associate
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Full time**Req ID**: 329706 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to...
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Helpdesk Associate
5 days ago
Bengaluru, Karnataka, India NTT DATA Full time**Req ID**: 252035 We are currently seeking a Helpdesk Associate - ITIL to join our team in bangalore, Karnātaka (IN-KA), India (IN). **Requirements**: - Helpdesk Sr. Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international...
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Helpdesk Associate
5 days ago
Bengaluru, India NTT DATA Full timeHelpdesk Sr. Associate - Service Desk Global End User Services Requirements: - Helpdesk Sr. Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international calling experience - Good comprehension & writing skills. - Must possess excellent...
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Helpdesk Associate
7 days ago
Bengaluru, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window **Job...
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Helpdesk Associate
2 weeks ago
Bengaluru, India NTT DATA Full timeTypically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Basic Qualifications: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing...
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Helpdesk Associate
2 weeks ago
Bengaluru, Karnataka, India NTT DATA Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHelpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communication...
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Helpdesk Associate
5 days ago
Bengaluru, India NTT DATA Full time**Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational policies and procedures - Must possess excellent customer handling skills - Should be comfortable to work in rotational...
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Helpdesk Associate
24 hours ago
Bengaluru, Karnataka, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHelpdesk Associate - ITIL Req ID: 325364 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India...
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Helpdesk Associate
7 days ago
Bengaluru, Karnataka, India NTT DATA Full time**Req ID**: 282794 We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). - typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely...
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Helpdesk Associate
5 days ago
Bengaluru, Karnataka, India NTT DATA Full time**Req ID**: 328065 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). - typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and...