Helpdesk Associate

9 hours ago


Bengaluru, India NTT DATA Full time

Helpdesk Sr. Associate - Service Desk

Global End User Services Requirements:

- Helpdesk Sr. Associate at Grade-5 position in Service Desk
- Must be a Graduate. B.Tech/B.E or any other technical degree preferred
- Good communication skills with minimum 1 year of international calling experience
- Good comprehension & writing skills.
- Must possess excellent customer handling skills
- Should be comfortable to work in rotational shift with 24x7 support window

Job description:

- Activities include recognition, research, isolation, resolution & follow up steps.
- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
- Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a mandate.

2-3 years of industry experience. 12 months in the current grade is a mandate.

**Job Segment**:
Help Desk, Information Technology, Technology


  • Helpdesk Associate

    4 days ago


    Bengaluru, India NTT DATA Full time

    Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. **Basic Qualifications**: Helpdesk Senior Associate at Grade-5 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good...

  • Helpdesk Associate

    2 days ago


    Bengaluru, India NTT DATA Full time

    **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window **Job...

  • Helpdesk Associate

    1 week ago


    Bengaluru, India NTT DATA Full time

    Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Basic Qualifications: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing...

  • Helpdesk Associate

    9 hours ago


    Bengaluru, India NTT DATA Full time

    **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to organizational policies and procedures - Must possess excellent customer handling skills - Should be comfortable to work in rotational...

  • Helpdesk Associate

    1 week ago


    Bengaluru, Karnataka, India NTT DATA Full time

    **Req ID**: 329706 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **Requirements**: - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. - Good communication skills with 6+ months of international calling experience - Ability to work independently - Adhere to...

  • Helpdesk Associate

    2 weeks ago


    Bengaluru, India NTT DATA Full time

    Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must...

  • Helpdesk Associate

    10 hours ago


    Bengaluru, Karnataka, India NTT DATA Full time

    **Req ID**: 252035 We are currently seeking a Helpdesk Associate - ITIL to join our team in bangalore, Karnātaka (IN-KA), India (IN). **Requirements**: - Helpdesk Sr. Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with minimum 1 year of international...

  • Helpdesk Associate

    2 days ago


    Bengaluru, India Hashmap Full time

    **Req ID**:235466 We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **About NTT DATA Services** **_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation,...

  • Helpdesk Associate

    2 days ago


    Bengaluru, India NTT DATA Full time

    **Req ID**: 235466 We are currently seeking a Helpdesk Associate to join our team in Bangalore, Karnātaka (IN-KA), India (IN). **About NTT DATA Services** **NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation,...

  • Helpdesk Associate

    2 weeks ago


    Bengaluru, Karnataka, India NTT DATA Full time

    **Req ID**: 318616 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karnātaka (IN-KA), India (IN). **About NTT DATA