Storage Admin L2

3 days ago

Bengaluru, India Hotspot Retail Full time

SE - Storage TB

Position Description

SE- L2 - Storage TB - 4-6 Years of Experience
- Responsible for resolving all technical incidents escalated by the L-1 team
- Analyze Change Request; review change requests with the client & stake holders; validate the information and execute - High complexity; Critical & Emergency Changes
- Participate in Problem Management review meetings and provide root cause analysis
- Ability to handle and drive Incident Review bridges by identifying potential Problems; recommend solutions to be implemented
- Preferable to have work experience on storage migration and storage upgrade projects
- Responsible for SLA compliance
- Communicate effectively (verbal and written) and clearly within the team and with all the stakeholders Good knowledge on ITIL process
- Technical Certification is desired and preferred.
- Ready to work in night shift & flexible for other hours

Locations - Bangalore/Chennai

Ready to work at night shift and flexible for other hours

**Skills**:NET App

Storage

Storage & Back-up

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹1,200,000.00 - ₹1,500,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (preferred)

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