Storage (Cloud Storage, Filestore)

2 days ago

Bengaluru Chennai Gandhinagar, India Tata Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities - Storage TSR (Technical Support Representative)

Required Technical Skill Set- L2 Storage, L1-L2 Cloud Storage / Filestore, L1-L2 Cloud Ops

Desired Experience Range- 3 to 7 years

Location of Requirement- Chennai, Gandhinagar, Bangalore

Desired Competencies (Technical/Behavioral Competency)

Must-Have

(Ideally should be at least 3 years of hands-on with Infra Storage)

  • Experience and proven exposure with SAN, NAS, and DAS systems, and cloud storage solutions
  • Experience in managing, securing, and optimizing an organization's data within cloud-based storage platforms like Google Cloud, AWS, Azure
  • Should have managed roles on the Google Cloud Filestore service and maintained the scalable, managed cloud file storage system
  • Regularly updating and maintaining the system to ensure optimal performance and security
  • Exposure in configuring and managing network devices and services
  • Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
  • Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
  • Providing technical assistance to users, both internal and external, through various channels
  • Communicating technical information clearly and concisely to users and stakeholders
  • Setting up and tearing down cloud resources (servers, storage, networks) as needed
  • Ensuring consistent and secure configurations across the cloud environment
  • Support with 24x7 operations (Rotational Shifts)
  • English language (verbal and written) Proficiency is must

Good-to-Have

  • Minimum of 5+ years experience in Data Storage Solutions
  • Infrastructure Certifications related to Storage and file management systems
  • Cloud Certifications related to GCP ACE

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