Instructional Designer

7 hours ago

Pune, India Metamorf Infotech Pvt ltd Full time

To design and deliver end-to-end learning solutions mapping to customer requirements that enable competency and performance improvement

Key Accountabilities
- Work with customer to understand the training requirement and create appropriate training curriculum in the required delivery format
- Prepare detailed courseware design with course objectives, instructional strategy, and duration
- Define customer-specific writing standards, guidelines, and checklists
- Review e-learning storyboards, classroom guides, and other training materials developed by instructional designers for instructional standards and customer specifications
- Review developed e-learning courseware for fidelity to design and customer standards
- Train and mentor instructional designers
- Manage a team of instructional designers and ensure that they adhere to schedule, quality and productivity norms
- Contribute to the development of new standards and development processes

Operating Parameters

The job dimensions provided below are illustrative and not exhaustive as they may vary for job holders.

**Finance**

**Processes**
- Team effort variance
- Track individual effort variance
- Track and control iterations on deliverables
- Compliance to first time right principle
- Adherence to SLAs
- Adherence to project plan
- Adherence to quality processes
- Knowledge artifacts created for reuse
- Track instances where requirement analysis has been incorrect
- Track non-conformances in quality audits

**Customer**

**People**
- Process improvements implemented to improve customer delight
- Ideas implemented to improve service level

to customers
- Timely resolution of customer escalations
- Defects per size of the deliverable
- Track and record issues resolved as percentage of issues
- Adherence to Learning Mandate
- Capability enhancement initiatives undertaken (certifications, etc.) for self
- Knowledge sharing sessions contributed to
- Contribution towards improving team’s engagement levels
- Ensure 100% completion of goal setting and performance Review of team members
- Tasks taken up beyond the set KRAs for unit/organization initiatives.
- Escalations on collaboration issues

Schedule:

- Day shift

**Speak with the employer**

+91 9739413941

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