Scrum Master, Avp

**Job Title - Scrum Master, AVP**

**Location
- **Pune/Bangalore**

**Job Description Summary**

Deutsche India was established in 2005 to support Deutsche Bank’s global businesses and infrastructure functions. Our 15000+ employees across Mumbai, Pune, Bangalore, and Jaipur, working in finance, risk, technology, and operations, have a single mission - to build an expertise-based organisation that delivers exceptional value for our clients. Our strength lies in our people who are focused on exploring, innovating, and creating solutions and new possibilities for the financial world. We believe that people are empowered when there is opportunity, diversity, inclusivity, and purposeful action.

When Deutsche Bank set out on its digital transformation, our aim was to help our local and global clients transform their own business models and integrate our financial services into their digitalised business models through technology services. We want to use the possibilities of modern technologies, especially in the areas of cloud, AI (Artificial Intelligence), and data analytics to shape the future of our industry, develop innovative services, and deliver new data-driven business models.

We have formed strategic partnerships with several leading tech companies, including ServiceNow, to drive transformation from a solid tech platform. With ServiceNow, we are establishing a Centre of Excellence (CoE) located in India (Pune and Bangalore), which will support our transformation priorities. ServiceNow is integral to the creation of digital workflows throughout the bank’s global operations and will help us simplify operations, empower employees, improve customer service, and bring innovation to market faster.

The Scrum Master is responsible for ensuring a team lives agile values and principles and follows the agreed processes and practices to allow the team to continually improve their performance. The Scrum Master leads from a position of influence, taking a servant-leadership stance i.e., demonstrates a leadership philosophy in which the main goal of the leader is to serve. Responsibilities include proactively removing blockers to team success, establishing an environment where the team can be effective, and protecting the team from outside interruptions and distractions. The Scrum Master also acts to ensure a good relationship between the team and Product Owner as well as others outside the team, facilitating meetings and Scrum events, and working with the Product Owner to make sure the upcoming book of work (backlog) is sufficiently defined and ready for the creation of the next product increment (sprint).

**What we’ll offer you**

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
- Best in class leave policy
- Gender neutral parental leaves
- 100% reimbursement under childcare assistance benefit (gender neutral)
- Sponsorship for Industry relevant certifications and education
- Employee Assistance Program for you and your family members
- Comprehensive Hospitalization Insurance for you and your dependents
- Accident and Term life Insurance
- Complementary Health screening for 35 yrs. and above

**The responsibilities include**:

- Ensuring maximum effectiveness of the team, by developing a productive culture which focuses on continuous improvements, visualizing and measure team flow, and ensuring impediments to the team are quickly removed
- Lives and promotes agile mindset and culture (Agile values and principles, scrum Values)
- Facilitate team events within Scrum and represents the team outside of its own function
- Surfacing up team metrics and helping the team understand their metrics and self-reflect
- Encouraging a psychologically safe environment for the team
- Foster team growth and drive continuous improvement
- Supporting/Coaching the product owner and backlog development
- Enable the team to actively own and surface dependencies and risks or escalate in a timely manner.

**Your skills and experience**
- 10+ years overall IT experience and out of which 2+ years Scrum Master roles in a software driven environment, ideally banking or a similarly regulated environment
- 4+ years’ experience of working in an Agile environment practicing Scrum or Kanban (Lean Agile Practitioner), putting Agile Manifesto and Principles into practice within teams and organizations
- Experience in coaching, teaching, and mentoring of Agile practices
- Certified practitioner to enable and train teams on the best Agile practices
- Experience using collaboration tools such as JIRA, Confluence, GIT, etc.
- Experience in other Agile approaches such as Kanban, XP, etc.
- Very strong communication skills both written and oral
- Experience in SAFe
- Experience/Knowledge in ServiceNow will be preferred
- Experience in Transformation projects will be preferred

**How we’ll support you**
- Training and development to help you excel in your career
- Flexible working to assist you balance your