Travel Desk Executive

3 days ago

Vikhroli Mumbai Maharashtra, India Sumi Services Full time

**Job Title**:Executive - Travel Desk

**Reporting to**:Assistant Vice President HR & Admin

**Division/Department**:Human Resource & Administration

**Location**:Mumbai (HO)

**Experience**:3 - 5 years

**Education**:Graduate (any field), IATA qualified will be an added advantage.

**Language**:English, Hindi, Marathi

**General Description**

As a TMD Executive, he / she will be responsible for coordinating all aspects of corporate travel arrangements for the employees.

This role requires exceptional organizational skills, attention to detail, and the ability to work effectively under pressure.

Also, he / she should be a people’s person. Knowledge of MS-Office is a must.

**Competencies required**

**Functional / Technical Competencies**:
1. Knowledge of Travel Industry

2. Booking Systems Proficiency

3. Destination Knowledge

4. Time Management

5. Negotiation Skills

6. Grievance Handling (Flights, Hotels, Forex Cards and General Grievance)

7. Technology Proficiency

**Behavioral Competencies**:
1. Customer centricity

2. Emotional Quotient

3. Interpersonal relationship

4. Execution Excellence

Communication Skills (Written & Verbal)

**Job Responsibilities:

- **

1. Travel Arrangements:

- Coordinate domestic and international travel bookings including flights, accommodations, ground transportation, and other necessary arrangements.
- Ensure travel bookings align with company policies and budgetary guidelines.
- Handle last-minute changes and emergencies effectively to minimize disruptions..

2. Expense Management:

- Process travel-related expenses in accordance with company policies.
- Verify expense reports for accuracy and compliance with company guidelines.
- Assist employees with expense reimbursement procedures and inquiries.

3. Travel Policy Compliance:

- Stay up-to-date with company travel policies and procedures.
- Educate employees on travel policies and ensure adherence to them.
- Identify opportunities for policy improvements and efficiencies.

4. Vendor Management:

- Build and maintain relationships with travel vendors, including airlines, hotels, and car rental agencies.
- Negotiate contracts and rates with vendors to optimize cost savings and service quality.
- Address any issues or concerns with vendors promptly and professionally.

5. Reporting and Analysis:

- Generate regular reports on travel expenses, trends, and savings.
- Analyze travel data to identify opportunities for cost reduction and process improvement.
- Provide insights and recommendations to management based on travel analytics.

6. Other Administrative Activities:

- Daily Admin work
- Housekeeping
- Maintaining ISO Compliance related data.
- Invoice payments.
- General Admin activities.

Pay: Up to ₹31,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)

Work Location: In person

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