Front Desk Executive

2 weeks ago

Mumbai, India Silver Group Full time

**JOB DESCRIPTION AND JOB SPECIFICATIONS OF A FRONT DESK EXECUTIVE**

**Front Desk**
- Greeting employees/ visitors/ clients promptly in a professional and courteous manner, and offering them beverages
- Newspapers and Magazines to be made available in the waiting area
- Making guests comfortable upon entering Silver Group’s premises
- Directing guests to the respective cabins in a polite way
- Air condition should always be on when a guest is at Waiting Area
- Maintaining call records of every incoming calls
- Ensuring that guests are seated in the waiting area until directed to any cabin
- Recording and Handing over posts to Administration Head/ Manager
- All forms of correspondences are to be recorded in the Log Book
- Maintaining Visitors Book accurately
- Answering phone calls with courtesy and routing them to the appropriate person
- Taking down and conveying messages in the absence of the required person
- Maintaining the Reception area clean, tidy, and welcoming
- Assisting in the planning and preparations of meetings
- Creating and maintaining a welcoming and professional atmosphere at all times
- Dealing with enquiries from the public
- Maintaining a list of guests seeking earlier appointments if cancellation occurs and promptly filling cancelled appointments
- Making reminder phone calls for the MD/ AD
- Answering each telephone ring
- Retrieving information when required
- Acting as Office Assistant, whenever required

**Administration**
- Updating and maintaining databases such as mailing list, contact lists, client list, brokers list, invitee list, internal staff list, etc.
- Ensuring office equipments are properly maintained and serviced
- Informing Administration Executive/ Head of the needed supplies, and stocking and distributing the same
- Making photocopies, sending letters/couriers, scanning documents, and shredding documents
- Maintaining a hygienic, clean, and enjoyable working environment and office premises
- Sorting and distributing incoming and outgoing correspondences and making note of the same
- Procuring and maintaining food and beverage supplies and other housekeeping supplies, if required
- Identifying needs for reception, pantry, and conference rooms and maintaining its cleanliness
- Co-ordinating with vendors for AMCs of office equipments, and scheduling service visits
- Operating and maintaining equipments such as printers, scanner, photocopy machine, etc.,, if required

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹216,000.00 - ₹288,000.00 per year

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)

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