Complaints nodal Escalations for a Leading Bank

1 week ago

Mumbai, India Skillventory Full time

**Complaints_Nodal Escalations For a Leading Bank**:

- From 4 to 8 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Mumbaior

**Roles and Responsibilities**
- 1. Download complaints from CMS portal on daily basis.
- 2. Upload quality and complete responses on CMS portal.
- 3. Action all Advisories by representing them to BO or arrange for resolution.
- 4. Liasoning for closure of complaint at BO level and attend reconciliation meetings along with business partners for effective representation and eventual closure in favor of the bank. Ensure preparation/ submission of compliance to the Actionable on the Minutes of the Meeting.
- 5. Conducting Out Reach programmes as advised by BO.
- 6. Attend Nodal Officer's meet and ensure preparation/ submission of compliance to the actionable on the Minutes of the Meeting.
- 7. Ensure NIL award for the bank.
- Role:_Other
- Salary:_ Not Disclosed by Recruiter
- Industry:_Banking
- Department:_Other
- Role Category:_Other
- Employment Type:_Full Time, Permanent
- Key Skills- Regulatory GuidelinesComplianceBO OfficialsRBIreconciliationEducation
- UG:_B.Tech/B.E. in Any Specialization,B.Sc in Any Specialization,BCA in Any Specialization

**Company Profile**:
SKILLVENTORY
- A Leading RPO.- Recruiter Name:_Riya Dave
- Contact Company:_SKILLVENTORY
- Telephone:_
+91-XXXXXXXXXX

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