Customer Support Executive

1 week ago

Pune Maharashtra, India vmedulife software Full time

**About vmedulife Software**

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships; Visiting Client location. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Roles and Responsibilities**

1) Provide onsite support and assistance to clients, addressing product-related inquiries, troubleshooting issues, and resolving problems promptly.
2) Deliver exceptional client service, ensuring a positive and professional interaction with clients at all times.
3) Conduct product demonstrations, installations, and training as required at client sites.
4) Maintain accurate records of client interactions, technical issues, and solutions provided.
5) Stay updated on product knowledge, features, and updates to effectively address client concerns and inquiries.
6) Adhere to company policies and procedures while maintaining confidentiality and security of client information.

**Requirements**:
1) Previous experience in a on-site customer support role.
2) Excellent communication and interpersonal skills, with a customer-centric approach.
3) Ability to work independently, prioritise tasks, and manage time effectively.
4) Willingness to travel to customer locations.

**Work Location**:
2nd Floor, EFC Business Centre,

Hinjewadi Rajiv Gandhi Infotech Park,

Hinjawadi, Pune,

Maharashtra 411057

**Benefits**:
01. Employee Provident Fund and ESIC

02. More opportunities to learn

03. Performance-based incentives

**Note**:
Designation and CTC will be as per market standards and based on your total experience in the IT industry.

  • SEO Executive

    2 weeks ago

    Pune, India Technical Support Executive Full time

    Urgent Digital Marketing Intern Recruitment. IT WEB SERVICES looking for a talented individual to join our team as a SEO Executive. In this role, you will be responsible for developing, executing, and managing innovative SEO campaigns to support both Consumer and Enterprise businesses. This role will work cross-functionally among different teams,...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India DINGG Full time

    **Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives. - Conducting quality...

  • Customer Support Executive

    6 days ago

    Pune, Maharashtra, India Trimasys Control Solutions Pvt Ltd Full time

    We are looking for a **Customer Support Executive** - **Job Title**: Customer Support Executive - **Experience Required**: 1- 2 years - **Educational Qualification**: Graduation - **Salary Range (CTC / Take Home)**: 13 to 15 K - **Work Location**: Sinhagad Road pune **Technical Skills / Tools Required**: **Key Responsibilities**: - Handle customer calls in...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India Robu.in Full time

    **Customer Support Executive** **Job Summary**: **Number of Positions**: 01 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,22,821/- per annum to Rs. 2,68,616/- per annum. **Educational Qualification**: Any Graduate, Under-Graduate,...

  • Customer Support Executive

    3 days ago

    Pune, Maharashtra, India VARKY Technology Solutions Full time

    **Job Title**: Customer Support Executive (Voice) **Location**: Pune **Employment Type**: Full-Time, Permanent **Key Responsibilities**: - Handle customer queries and concerns via voice calls - Provide effective solutions and ensure customer satisfaction - Maintain a positive and professional attitude toward customers at all times - Record customer...

  • Customer Support Executive

    2 weeks ago

    Pune, Maharashtra, India LET'SECURE INSURANCE BROKER PVT LTD Full time

    **Job Description: Customer Support Executive** **Employee Name-** **Company Name: let’s secure insurance Company** **Customer Support Executive to drive - both new leads and existing customers. Your main goal is to tell them about our product or services, answer their questions and earn their interest. Explaining insurance products and converting leads...

  • Customer Sales Support Executive

    2 weeks ago

    Pune, Maharashtra, India Alfa Laval Full time

    Vacancy For Customer Sales Support Executive Join us as a Customer Sales Support Executive based in Pune to be responsible in providing customer total ownership for Complex quotations/tenders, Online tenders, Complex order processing till execution, Pre-inspection, communication & Invoicing for Capital sales and aftersales for given assigned regions and an...

  • Customer Support Executive

    1 week ago

    Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **Customer Support Executive**: **Pune**: - Job Location:Baner - Experience:1-2 years - Salary: 20-30k - Job Type:Full Time - Work Location:Work From Office - No of vacancies:5 URGENT REQUIREMENTS *Customer Care Executive * Qualification _Any Graduate EXP- 1 TO 5 years Salary -depends on interview LOCATION -Pune (Baner) Immediate...

  • Customer Support Executive

    1 week ago

    Baner, Pune, Maharashtra, India Amonex Technologies Pvt. Ltd. Full time

    **JOB DESCRIPTION** **Job Title**: Customer Support Executive **Location**: Balewadi, Pune **Job Type**: Full Time **About Us**: **Job Summary**: The Customer Support Executive is responsible for ensuring a high standard of customer service and support. This role involves addressing customer queries, resolving issues, and ensuring customer satisfaction....

  • Customer Support Executive

    2 weeks ago

    Viman Nagar, Pune, Maharashtra, India Rightways Air Logistics, Pvt Ltd Full time

    **Customer Support Executive Job Description Template** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These...