Client Interaction

1 week ago

Pitampura Delhi Delhi, India Ebslon Infotech PVT LTD Full time

**Position**: Client Interaction( Fresher)

**Company**: Ebslon Infotech Pvt. Ltd.

**Location**: Delhi (On-site)

**Job Type**: Full-Time

**About Ebslon Infotech Pvt. Ltd.**

Ebslon Infotech Pvt. Ltd. is a fast-growing IT solutions company, delivering innovative services in **Website Development, Mobile Apps, ERP & CRM Systems, and E-commerce Solutions**. Since 2016, we have been empowering businesses with technology-driven solutions across India and abroad.

We are looking for a **Client Interaction & Appointment Coordinator** to be the first point of contact for prospective clients, ensuring smooth communication, requirement capturing, and meeting scheduling with our technical team.

**Roles & Responsibilities**

**1.**Handle **incoming client inquiries** related to website development, ERP, mobile apps, and other IT solutions.

**2*.Make**outbound calls* to potential leads for follow-ups, reminders, and client engagement.

**3.Understand client requirements** at a basic level and document them clearly for the sales/technical team.

**4.Schedule client meetings/demos** with the appropriate internal team members.

**5*.Maintain and update client information, call notes, and follow-ups in**CRM/Excel/Google Sheets*.

**6*.Ensure**regular communication and follow-ups* with prospects until meetings are successfully conducted.

**7*.Build a**professional and positive first impression* of Ebslon Infotech with every client interaction.

**Skills & Qualifications**

**1*.Excellent**communication skills* in English & Hindi (written and spoken).

**2*.Confidence in handling**phone conversations and client follow-ups*.

**3.**Ability to grasp **basic IT concepts** (websites, apps, ERP, digital services).

**4*.Strong**listening, documentation, and coordination skills*.

**5.**Organized and proactive with good **time management**.

**6.**Familiarity with **MS Office, Google Workspace, or CRM tools**.

**How to Apply**

**Job Types**: Full-time, Fresher, Internship
Contract length: 10000 months

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

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