Customer Service Executive

2 weeks ago

Uttam Nagar Delhi Delhi, India Novum Insight Management Full time

**Key Responsibilities**:

- Handle inbound/outbound calls for international customers.
- Troubleshoot and resolve customer issues promptly.
- Maintain a positive customer experience at all times.
- Update customer details and transactions accurately in the system.

**Skills and Qualifications**:

- Excellent communication skills (English proficiency).
- Ability to work in night shifts.
- Problem-solving and customer-focused attitude.
- Previous minimum 6 months of experience in international customer service is a plus.

**Requirements**:

- Immediate joiners preferred.
- Should be comfortable working in night shifts.
- Location: Uttam Nagar, Delhi

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift
- Night shift

Supplemental Pay:

- Performance bonus

**Experience**:

- international customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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