Game Master
4 days ago
**Role Summary**
Untangle is a puzzles and board games cafe. We are looking for Board Game Masters who will be responsible for:
- End-to-end customer engagement - from greeting, seating, playing to billing
- Help in selecting the right puzzles/games
- Explain rules of the board games for players
- Learn new games and play with the team members
**KRA: Task / Activities**
- Welcome guests and introduce them to the gaming experience.
- Recommend suitable games based on group size and preference.
- Explain rules, set up, and moderate games.
- Maintain play area and equipment.
- Ensure customer satisfaction and coordinate with F&B team.
**Required Skills**:
- Guest satisfaction scores / feedback.
- Number of games facilitated per shift.
- Repeat visits and customer retention.
- Equipment upkeep and play area readiness.
- Team collaboration and punctuality
**Preferred skills**
- Strong communication and presentation skills.
- Ability to explain and moderate games.
- Customer service orientation.
- Knowledge of board games and puzzles.
- Prior experience in hospitality, events, or entertainment.
**Attitude Required for This Position**
- Energetic and enthusiastic personality.
- Friendly, approachable, and patient with guests.
- Quick learner with problem-solving mindset.
- Willingness to work evenings, weekends, and holidays.
**Experience Range**
0-2 years (Freshers Welcome)
**Salary Range**: 18k-20k
Preferred: Immediate Joiners
Pay: ₹18,000.00 - ₹20,000.00 per month
Application Question(s):
- Are you willing to work on weekends and rotational shifts?
- How would you handle a situation where a group of guests arrives?
Work Location: In person
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