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Guest Service Agent

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Gurugram Haryana, India Floor and More Stores Pvt Ltd Full time

A Guest Relations Executive is responsible for ensuring positive interactions between guests and a business. Key duties may include managing guest inquiries, handling complaints, coordinating special requests, and maintaining a high level of customer satisfaction. Strong communication and problem-solving skills are essential, along with the ability to collaborate with various departments to enhance the overall guest experience. Additionally, Guest Relations Executives often play a role in promoting loyalty programs and gathering feedback to improve services.

**Job Types**: Full-time, Fresher

**Salary**: Up to ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurgaon, Haryana (required)

Ability to Relocate:

- Gurgaon, Haryana: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9971540051