UX Content Designer

As a UX Content Designer at ValGenesis, you'll be integral to crafting user-centered content. You’ll collaborate with our design team to develop design solutions, structure information, and refine content in mockups and prototypes. You’ll also create and maintain internal documentation such as style guides, voice and tone guides, and glossaries.

As UX Content Designer, you’ll join a talented group of UX professionals and collaborate with the UX research, product, and engineering teams. This position reports to the Senior Director of UX.

**Responsibilities**
- Write clear, concise, and empowering UX content for web and mobile
- Collaborate with UX designers, UX researchers, product managers, developers, and other SMEs to ensure UX content supports the overall user experience
- Create and update content for microcopy, including tooltips, error messages, and other UI elements
- Empathize with users and advocate for their needs throughout the UX design lifecycle
- Contribute to and maintain the UX style and voice and tone guide, ensuring all content adheres to established industry and in-house standards
- Collaborate with UXR to conduct A/B testing, validate content effectiveness, and gather insights for improvement
- Ensure all content is inclusive and accessible, meeting the needs of users from diverse backgrounds and abilities
- Conduct content audits to identify gaps and areas for improvement in the current content strategy
- Manage concurrent projects at various stages of the design lifecycle

**Requirements**:

- Bachelor’s degree in English, Communications, or a related field
- 3+ years of experience in UX writing, content design, or a similar role
- Business-fluent English
- Strong writing, editing, and proofreading skills
- A portfolio of work that demonstrates a strong understanding of UX content best practices
- Experience working in an agile environment and collaborating with cross-functional teams
- Knowledge of accessibility standards and best practices for inclusive content
- Knowledge of user experience (UX) design processes and methodologies
- Ability to empathize with users and write user-centric content
- Experience using Figma and MS Office Suite
- Openness to giving and receiving constructive feedback
- Ability to think critically about content choices and articulate the rationale behind them

**Benefits**

**We’re on a Mission**

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

**The Team You’ll Join**
- **Our customers’ success is our success**. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.
- **We work together**. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
- **We think big**. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
- **We’re in it to win it**. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.

**How We Work**

Our Chennai and Bangalore offices are onsite, 5 days per week. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company.

ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.