Receptionist

1 week ago

Kaniyapuram Thiruvananthapuram Kerala, India Skyhoch Educational Consultancy Pvt Ltd. Full time

**Key Responsibilities**:

- Make outbound calls to potential students and their parents to generate leads and follow up on inquiries.
- Provide accurate information about courses, universities, admission procedures, and visa requirements.
- Schedule appointments and consultations with counselors and ensure timely follow-ups.
- Maintain detailed records of calls, inquiries, and follow-ups in the CRM system.
- Achieve daily/weekly/monthly targets set by the management.
- Coordinate with the counseling and documentation teams to ensure smooth communication.
- Handle incoming queries and resolve them professionally and promptly.

**Requirements**:

- Minimum qualification: High School (12th Pass); a Bachelor's degree is preferred.
- Excellent verbal communication skills in English and regional languages.
- Ability to build rapport quickly and handle rejections confidently.
- Basic computer knowledge (MS Office, CRM tools).
- Prior experience in telecalling, customer service, or in an educational consultancy is a plus.
- Good organizational and time-management skills.

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

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