Mumbai

2 weeks ago


Mumbai Maharashtra, India CAPFORCE INTEGRATED SERVICES Full time

**Job Title :Collection Manager**

**Qualification : Any Degree**
**Experience Required
- (3-5 Years)**

**Location : Mumbai**

**Salary : 28166- 29166 PA**

**Roles and Responsibilities**:

- Responsible for achieving the collections target for the assigned area while ensuring that
SOPs and legal norms are followed as per process and organizational policies.
Major Deliverables:

- Handle collections for the assigned area and achieve collection targets on various
parameters like resolutions, Norm and roll backs
- Ensure that the NPAs are kept within assigned budget and active efforts are made to
minimize the same
- Increase the fee income by effectively collecting on the penal and bouncing charges
- Track and control the delinquency of the area (Bucket DPD wise) and focus on non
- starters
- Ensure customer satisfaction by ensuring quick resolution of customer issues within
specified TAT
- Build robust relationships with vendors to ensure timely collections are made
- Monitor defaulting customers by ensuring regular follow with critical/complex customers
to identify reasons for defaulting
- Ensure that all the agencies in the location perform as per defined SLA
- Ensure that Vendor has provides adequate Feet on Street availability area-wise /bucket
- wise/ segment-wise
- obtain daily updates from all collection executives on delinquent portfolio and share the
same with supervisor.

**Contact : 9845135287 / 9353576001**

**Salary**: ₹28,166.00 - ₹29,166.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9845135287



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