Student Relationship Officer

3 days ago

Kochi Kerala, India Westliv Pvt Ltd , Kochi Full time

**Job description**

**Student Relationship Officer**

We are seeking a dynamic, results-driven Student Relationship to join our growing team. You will be responsible for promoting our accommodation services to students, parents, and agents, and converting inquiries into successful bookings.

**Key Responsibilities**:

- Understand customer needs and suggest suitable housing options.
- Handle incoming leads and convert them into confirmed bookings.
- Maintain relationships with agents, universities, and student groups.
- Achieve monthly and quarterly sales targets consistently.
- Provide accurate information about locations, rent, amenities, and booking procedures.
- Maintain a CRM database with lead and client information.
- Support clients throughout the booking journey, ensuring customer satisfaction.

**Requirements**:

- Proven experience in sales or customer service (education/travel sector is a plus).
- Excellent communication and persuasive skills.*
- Smart, confident, and goal-oriented mindset.
- Self-driven with a strong sense of responsibility and ownership.
- Comfortable working in a fast-paced, target-driven environment.
- Fluent in English (additional languages are a plus).
- Basic computer and CRM tool knowledge.

**What We Offer**:

- Competitive salary plus performance-based incentives.
- Growth-oriented work environment with long-term career prospects.
- Training and mentoring to sharpen your skills.
- Opportunity to work with global markets and students from diverse cultures.

**Note**:We are building a team of professionals who are *serious about their career. If you're looking for just “any job” or short-term work, this role is *not for you*.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Compensation Package:

- Bonus pay
- Performance bonus

Schedule:

- Day shift
- Evening shift
- Weekend availability

**Language**:

- English (preferred)

Work Location: In person

*Speak with the employer* +91 9778067121

Expected Start Date: 04/06/2025

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)

Work Location: In person

Application Deadline: 04/06/2025

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