Testing Center of Excellence

1 week ago

Bengaluru Karnataka, India JPMorganChase Full time

In TCOE, this role will support the review of Control Evaluations and Substantive Testing performed for the Firm globally by confirming testing activities are completed as required in Monitoring & Testing Standards and Procedures

**Job Summary**:
As an Internal Quality Reviewer within the Business Management Office Internal Quality Review Team, you will play a crucial role in supporting the review of Control Evaluations and Substantive Testing performed for the Firm globally by confirming testing activities are completed as required in Monitoring & Testing Standards and Procedures. You will work closely with testing team members and peers to execute quality assessments and enhance assessment processes through continuous improvement initiatives and by determining the root cause of themes and trends observed while performing quality reviews.

**Job responsibilities**
- Assist in the execution of testing activities by performing internal quality reviews to ensure compliance with established timelines and standards
- Collaborate with team members to identify and utilize data sources, minimizing reliance on external stakeholders
- Support the identification of process gaps and contribute to the development of solutions for improvement
- Ensure adherence to regulatory frameworks, maintaining accuracy and diligence in all assessments
- Communicate effectively, build and sustain strong relationships with peers and stakeholders, providing updates on assessment progress and addressing any issues
- Engage in Testing Manager calibration sessions to share key findings and best practices
- Consider emerging and key business risks during review, and provide recommendation for improvements and identify opportunities for efficiency

**Required qualifications, capabilities and skills**
- Capability to conduct thorough quality reviews, ensuring comprehensive analysis, documentation, and alignment with objectives
- Proven ability to execute assessments of testing activity quality, ensuring accuracy and adherence to timelines, with a focus on continuous improvement and error reduction
- Knowledge of risk management and control evaluation frameworks, with a willingness to learn and develop
- Ability to adapt to new tools, technologies and guidelines, leveraging dashboards and available information to perform and improve assessment processes and outcomes
- Ability to adapt to changing priorities and work under tight deadlines
- Proficiency in identifying and utilizing data sources to enhance assessment processes, minimizing dependency on external stakeholders
- Commitment to continuous learning and development, including understanding changes in technology ecosystems and completing relevant training and certifications

**Preferred qualifications, capabilities and skills**
- Bachelor’s degree in Business Administration, Information Technology, or a related field preferred
- Minimum 2 years of experience in assessments, evaluations, quality review or a related field, with exposure to control testing, compliance or audit preferred
- Demonstrated ability to work effectively in a team environment and collaborate with stakeholders

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