Urgent Hiring for Customer Service Executive for

4 days ago

Salt Lake Kolkata West Bengal, India OHHO EXPRESS Full time

**Fingercross Ventures Pvt. Ltd.**

**Position**: Customer Service Executive (Male)

**Total Exp**: 3-5 years.

**Location**: Kolkata (Sec V)

**CTC**: 15K - 20K

**Industry Preferences**: E-commerce

**Responsibilities**:

- Assist customers with placing orders, tracking shipments, and processing returns.
- Provide product information and recommendations to customers.
- Maintain accurate records of customer interactions and transactions.
- Stay up to date with product knowledge and industry trends to provide excellent customer service.
- Continuously improve customer service processes and procedures.
- Familiarity with Ecommerce platforms and order workflows
- Strong problem-solving and decision-making abilities

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- E-commerce: 3 years (preferred)
- total work: 5 years (preferred)

Ability to Commute:

- Salt Lake, Kolkata, West Bengal (required)

Ability to Relocate:

- Salt Lake, Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9830528961

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