Health Systems Field Account Representative

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Health Systems Field Account Representative will conduct service visits to customer locations, with travel approximately 40-50%. Duties include meeting with key contacts to reinforce McKesson value proposition, facilitate onboarding and initial customer location ordering, support key sales initiatives as directed by Management, manage utilization and formulary adherence, and support McKesson Brand and other product conversions. This role will also coordinate with Field Vice President to capitalize on incremental sales opportunities.

**Key Responsibilities**:
Visits to Health Systems Group Customer Locations
- Execute service calls on health systems group customer locations as directed by Health Systems team.
- Reinforce McKesson value prop that has been sold to the corporate office to the group customer locations.
- Execute contract business case and account plans, detailing support and contractual requirements, opportunities, expansion strategies, required resources, decision makers and influencers, and insights into account.
- Drive the attainment of customer satisfaction indicators such as service level, financial objectives, quality, reliability and alignment and attainment of customer goals.
- Support customer onboarding by making presentations to key people at customer locations during the first 30 days of the customers start date.
- Introduce new products to field locations as driven by product conversions and formulary changes directed by the corporate office.
- Educate key personnel at customer locations and influence them to drive lower product utilization and adhere to the product formulary approved by the corporate office.
- Determine any customer satisfaction gaps at customer locations and resell value prop as needed.

Sales Expansion
- Sell products to locations as allowed by customer agreement and formulary.

**Requirements**:

- Degree or equivalent and typically requires 2+ years of relevant experience.
- Must have a valid driver's license and clear driving record

**Critical Skills**:

- Client service and/or sales experience
- Adaptive and solution-based service approach to working with customers/sales teams
- Strong and persuasive communication skills, ability to influence and drive customer behavior to and predetermined objective.
- Professional, engaging and confident demeanor
- Detail oriented with good problem solving skills
- Understanding of technology and customer ordering systems

**Additional Skills**
- Medical/healthcare experience preferred, but not required
- Strong consultation and communication skills; ability to collaborate well with a diverse range of people at customer locations
- Able to thrive in a dynamic environment and navigate organizational complexity and change
- Ability to work autonomously
- Able to travel up to 3-4 days per week within assigned territory

**Education**
- Bachelor’s degree or equivalent experience preferred

**Physical Requirements**
- Significant amount of time performing computer and phone based work is required
- Significant amount of time spent traveling via car
- Home Office environment with frequent travel (limited to no overnight travel)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please

**Our Base Pay Range for this position**

$63,000 - $105,000
McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson