Front Office Associate

2 days ago


Sambalpur, India Hotel Royal retreat Full time

**Guest Service**:Greet guests warmly, assist with check-in and check-out procedures, and provide information about hotel services, amenities, and local attractions.
- **Reservations**:Manage reservations, including confirming bookings, making changes, and handling cancellations.
- **Check-In and Check-Out**:Verify guest information, process payments, and issue room keys during check-in. Facilitate check-outs, settle bills, and collect room keys.
- **Guest Support**:Address guest inquiries, resolve complaints, and coordinate with other departments to fulfill guest needs.
- **Administrative Tasks**:Maintain accurate records, manage room assignments, and ensure the cleanliness and organization of the front desk area.
- **Proficiency in Hotel Systems**:Utilize hotel management software and other relevant tools for reservations, check-ins, and check-outs.

Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Food provided
- Paid sick time

Schedule:

- Rotational shift

**Language**:

- Hindi (required)
- English (preferred)

Work Location: In person



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