Student Advisor

2 weeks ago

Mumbai Maharashtra, India The Designer's Class Full time

**Position**: Senior Officer - Student Success
**Location**: Mumbai (Matunga West)
**Work Days**: Monday to Saturday (10:00 AM - 7:00 PM, Saturday till 4:00 PM)
**Experience Required**: 2+ years
**Salary**: Negotiable, based on last drawn and interview

**Role Overview**

We are an Overseas Education Consultancy specializing in personalized counselling for students aspiring to study in the UK, Ireland, Australia, the US, and Germany. Our services include admission guidance, visa assistance, accommodation support, and end-to-end advisory for students and their families.

**Key Responsibilities**
- Act as the primary point of contact for students, addressing inquiries and guiding them through the process.
- Build and maintain strong student relationships, ensuring consistent support and satisfaction.
- Collaborate with team members to deliver high-quality service standards.
- Coordinate with partners, associates, and university representatives to ensure accurate documentation and smooth processing.
- Maintain updated client records and track interactions using the CRM system.
- Stay informed about education industry trends and regulatory changes impacting students.

**Qualifications & Skills**
- Bachelor’s degree in Business, Marketing, Commerce, or related field.
- Minimum 2 years of full-time work experience, preferably in customer service (voice) or sales.
- Strong verbal communication skills in English and Hindi (knowledge of additional local languages is an advantage).
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Confident, proactive, empathetic, and persuasive personality.
- Genuine interest in the education sector and student success.

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: In person

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