Service Advisor

**Greeting and Assessing Needs**:Service advisors welcome customers, listen to their concerns about their vehicles, and identify the specific services or repairs needed. - **Explaining Repairs**:They explain technical issues and repair recommendations to customers in a clear and understandable way, ensuring they understand the necessary work and associated...

**Customer service**: Greeting customers, answering their questions, and addressing their concerns - **Appointment scheduling**: Booking appointments for customers based on technicians' availability - **Estimating costs**: Consulting with mechanics to develop solution methods and provide time and cost estimates to customers - **Communicating with...

acts as the primary point of contact between customers and the service department at a car dealership, responsible for listening to customer concerns about their vehicle, assessing repair needs, providing accurate cost estimates, scheduling service appointments, communicating with technicians, and ensuring customer satisfaction throughout the repair...

**Key Responsibilities**: - Greet customers, assess service needs, and provide repair/maintenance recommendations. - Communicate customer concerns to technicians and ensure proper diagnosis. - Manage work orders, track service progress, and ensure on-time completion. - Provide updates to customers and ensure post-service satisfaction. - Upsell additional...

Company DescriptionTrident Renault Car Service is a retail company headquartered in Bangalore, Karnataka, India. We specialize in providing high-quality car service and maintenance solutions for Renault vehicles. Our service center is situated in the heart of the city and prides itself on delivering exceptional customer experiences. As part of the Trident...

_**Service Master/Advisor**_ 1. Allocate mechanics for the defects/repair (workshop / On-route) 2. Complaint Management - maintaining complaint register/data and managing TAT 3. Job card Filling and validation 4. Mechanics Roaster,Attendance, OT and Conveyance Calculation 5. Maintaining the PMS schedule and getting them done 6. Coordinating with the...

**Customer service**: Greet customers, answer their questions, and address their concerns - **Appointment management**: Book appointments for customers based on technician availability - **Repair estimates**: Provide accurate estimates for repairs and body work - **Repair communication**: Communicate with customers about repair needs and status updates -...

**Area**: - Service **Post**: Service Advisor **Location**: North Karnataka **Qualification**: Diploma or BE **Salary**: **0 to 1 years

Service Advisor Job Description: To do your job - and do it well - you need to know what’s expected of you. A service 1. Communication Proper communication is essential regardless of whether you’re selling real estate or automotive service. This includes our words, tone of voice and body language. And, as any relationship expert will tell you,...

**Required Experience, Skills and Qualifications** Min 3 to 4 years experience as service advisor in a multibrand car service center.Should be able to communicate in English,Hindi and kannada.Should know to read and write English. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Diploma...