Telesales Executive for Clinic

1 day ago


Greater Kailash I Delhi Delhi, India Sarayu Clinics Full time

Sarayu Clinics is a leading cosmetic and aesthetic clinic dedicated to transforming lives through expert care, advanced technology, and personalized treatments. We are currently seeking an experienced and enthusiastic **Telesales Executive** to join our dynamic patient engagement team.

**Key Responsibilities**:

- **Outbound Calling**: Make proactive calls to potential leads, follow up with inquiries, and convert leads into clinic appointments.
- **Consultation Booking**: Explain services such as hair transplant, skin treatments, HIFU, facial plastic procedures, etc., and encourage patients to book consultations.
- **Lead Management**: Maintain and update lead data using CRM systems, ensure timely follow-ups, and manage call logs efficiently.
- **Target Achievement**: Meet monthly targets for consultations booked and service conversions.
- **Feedback Handling**: Record patient feedback and pass on suggestions or complaints to the concerned departments.
- **Coordination**: Work closely with doctors, front desk, and digital marketing team to streamline communication and improve lead conversion.

**Required Skills and Qualifications**:

- Minimum **3 years of telesales or telecalling experience**, preferably in the healthcare, wellness, or beauty industry.
- Excellent **verbal communication skills** in English and Hindi.
- Strong persuasion and negotiation skills.
- Proficient in handling CRM tools, call tracking systems, and Google Sheets.
- Ability to handle pressure and meet targets consistently.
- Professional and courteous telephone etiquette.
- Knowledge of aesthetic and cosmetic treatments (preferred but not mandatory).

Pay: ₹22,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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