Opening for Customer Support Executive

3 days ago


Chennai, India SRM Ramapuram Campus Full time

**SRM UNIVERSITY RAMAPURAM CAMPUS**

**LOCATION: BHARATHI SALAI, RAMAPURAM, CHENNAI- 600089.**

**DESIGNATION - CUSTOMER SUPPORT EXECUTIVE**

**SALARY: 10,000 TO 20,000**

**QUALIFICATION: ANY DIPLOMA / DEGREE**

**ROLES & RESPONSIBILITIES**:
**CALL CENTRE**
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you follow the service script provided by the institution.
- Also, be well-read on institution policies and the website.
- Maintain good relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations and analyze the data.
- Write and submit timely reports on performance,targets, and customer queries.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Ramapuram, Chennai - 600089, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX


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