Front Desk Executive, Powai Mumbai
4 days ago
This is for our Serviced Apartment in the heart of Hiranandani Gardens, Powai, Mumbai. It is an unique offering in the market with 5 star hotel level amenities and services, combined with modern, upscale home like set-up. A true Serviced Apartment in India. All units being 1 BHK with separate Living, Kitchen, & Bedroom.
**Job Summary**: The Front Desk Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors.
**NOTE**:This position involves **night shifts as well**.
**Key Responsibilities**:
- Day-to-day Front Desk duties, check-ins/outs, billing
- Greet and assist visitors in a friendly and professional manner
- Room visits, room checks, coordinating with HK teams for room condition
- Handle guest requests, grievances, resolve by coordinating with respective teams.
- Handle administrative tasks, documentation
- Manage scheduling, appointments, and maintain the front office calendar.
- Maintain a clean and organized reception area.
- Collaborate with other departments to ensure smooth office operations.
- Maintain confidentiality and uphold company policies and procedures.
**Qualifications**:
- A Bachelor’s degree in hotel management or a related field
- Previous experience in a Hotel Front Office preferred.
- Strong English communication (verbal & written) and interpersonal skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Professional appearance and demeanor.
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Provident Fund
Application Question(s):
- Do you have experience of Front Desk Management in Hotel industry?
**Education**:
- Diploma (required)
**Experience**:
- Front desk: 1 year (required)
License/Certification:
- Diploma in Hotel Management (required)
**Location**:
- Powai, Mumbai, Maharashtra (preferred)
Work Location: In person
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