Back Office Executive
1 week ago
Conduct all day-to-day communication with the franchises with the Design + Development Teams.
- Assist and provide all support to the franchise owners & staff, including but not limited to: offering assistance to questions and concerns; collecting and reviewing information to log as data; creating documents; research; and providing general support.
- Collect all franchise timely payments, reports to assess job performance of each franchise and provide them with what they need to be successful.
- Conduct weekly, bi-weekly and monthly video calls with each franchise owner at the scheduled call time.
- Complete all pre-work for the Call Agenda and follow-up responsibilities.
- Assist with the QTRLY video calls. Lead by the Founder + CEO with the entire franchise team at the scheduled time. Complete all pre-work for the Call Agenda and follow-up responsibilities.
- Assist with the Franchise social media handles, while working alongside the Social Media Manager on the schedule, needs and all items needed for the franchises, etc.
- Collect and report all franchise conflict, issues, concerns to Founder + CEO and relay solutions to owners.
- Assist in all website customer service requests and needs from franchises. Directing those to the website team.
- Assist in reviewing all questions, concerns and keeping all franchises compliant
Location: Lalkothi, Jaipur
Send you Resume (WhatsApp only) :8910805750
Experience: 4-5 years in same field (preferred)
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Back Office Operation: 4 years (required)
Work Location: In person
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