S2p-mt

4 days ago

Hyderabad Telangana, India Genpact Full time

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._

**_ _**
- Welcome to the relentless pursuit of better._
- Are you the one we are looking for_
- You will function as a SPOC for procurement operations and collaborate closely with client and internal support teams._
- You are encouraged to run operations efficiently, develop a winning strategy, day to day supervision of the service delivery function and the implementation of innovative solutions to continually improve the operations and service delivery_
- Your role will function as an overlay of technical and domain specialists and bring value through focused solution leadership skills._
- Responsibilities_
- _Identify the solution through problem solving approach and give resolution to the B2B customer._
- _Managing ticketing tool Service Now to log tickets and ensure the right resolution within the specified timelines._
- _Work on the report and publish a weekly dashboard to internal leadership._
- _Knowledge of SAP Ariba would be an added advantage._

**_ _**
- Qualifications_
- Minimum qualifications_
- _Any Graduate_
- _Willing to work in a US shift._
- _Good verbal and written communication skills_
- _Working knowledge of MS-Excel and PowerPoint._
- Preferred qualifications_
- _Exposure to sourcing operations in Ariba_
- _Call center customer service experience_

**_
Job_**_Management Trainee_

**_ Primary Location_**_India-Hyderabad_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Nov 7, 2024, 8:22:58 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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