Phone Banking Officer
1 week ago
We are urgently looking for Customercare Representative for International Company.
Location
- Malad west
Salary
- 25k to 36k +incentives+OT
HSC with 1year or Graduate fresher will do.
**Key Responsibilities**
2. *Resolving Customer Complaints*: Address and resolve customer complaints in a timely and professional manner.
3. *Providing Product/Service Information*: Educate customers about products or services, including features, benefits, and pricing.
4. *Maintaining Customer Records*: Update customer information and interaction history in CRM systems.
**Skills and Qualifications**
*1. *Excellent Communication Skills*: Verbal and written communication skills to effectively interact with customers.
2. *Problem-Solving Skills*: Ability to resolve customer complaints and concerns.
3. *Product Knowledge*: Familiarity with products or services offered by the company.
4. *Time Management Skills*: Ability to manage multiple customer interactions simultaneously.5. *Adaptability*: Willingness to adapt to changing customer needs and priorities.
Contact HR Payal
- 9137347692
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹24,000.00 - ₹42,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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