
Bpo Call Center
4 days ago
In a BPO setting, a telecaller plays a pivotal role in facilitating communication between the organisation and its customers. Their responsibilities include making outbound calls to potential clients or existing customers, handling inbound inquiries, resolving customer issues or complaints, promoting products or services, and maintaining accurate records of interactions.
Roles of a BPO Telecaller
- Making Outbound calls: Telecallers are responsible for making outbound calls to clients or potential customers based on leads provided by the business.
- Handling inbound calls: They manage calls from customers who may have questions, complaints, or need assistance with services or products offered by the business.
- Giving information: Telecallers provide accurate and complete information on products, services, prices, promotions, and other pertinent details to prospective customers.
- Sales pitch: They deliver persuasive sales pitches to convince potential customers to purchase or sign up for services provided by the company.
- Customer Service: Telecallers interact with customers in a professional, friendly manner, addressing their concerns and offering solutions to their questions or concerns.
- Recording and Documentation: They maintain detailed documentation of customer interactions, including call logs, feedback, complaints, inquiries, and other relevant details for future reference.
- Following Guidelines and Scripts: Telecallers follow predefined guidelines and scripts set by the organisation to ensure uniformity in communications and compliance with regulatory standards.
- Attaining Targets: Telecallers aim to achieve specific sales goals or key performance indicators (KPIs) through efficient sales and communication methods.
- Collaboration: They collaborate with supervisors, teammates, and other departments to solve customer problems, share best practices, and contribute to the overall team’s success.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,166.42 - ₹20,703.20 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: On the road
-
Call Center Executive
4 days ago
Pune, Maharashtra, India Votiko Full timeJob Title: Call Center Executive - Work from Home - International BPOJob Type: Full-Time | Remote (WFH) | Night ShiftSalary: ₹20,000 to ₹70,000 per month + performance-based incentivesAbout the Job:Votiko is hiring Call Center Executives for our work from home international BPO team. If you're looking for a stable WFH job, and have experience in...
-
Bpo Call Center
8 hours ago
Deccan Gymkhana, Pune, Maharashtra, India BEHERE EDUCATIONAL INSTITUTE PVT LTD Full time**BPO Employee Job Description** We are hiring enthusiastic BPO employees to connect with current and potential clients to increase sales and build strong relationships. Strong communication skills and professionalism are essential for this role. **Responsibilities**: - Call clients to promote products or services. - Address client questions, concerns,...
-
International Call Center
8 hours ago
Navi Mumbai, Maharashtra, India KP Group Full time**Urgently Hiring For Fresher & Experience In International Call Center.** - Outbound For USA Sales Process - Job Opening For BPO - International Call Center - Fresher’s With Good Communications Skills Can Also Apply - Qualifications: SSC - HSC -Graduate - International BPO: Age 18 - 45 Yrs. - Shift Time 9.00pm to 6.00am - Week Off: Sat and Sun Fixed -...
-
Call Center Executive-healthcare
2 days ago
Pune, India Collins Placement Services Full timeMajor Opening for Call Center Executive at multispeciality hospital located at Pune. Any HSC/ Graduate/ Diploma in Hospitality, Aviation industry can apply Salary : Rs. 18,000/- to Rs.22,000/ Schedule: - Morning shift - Night shift - Rotational shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning to relocate before...
-
Bpo Call Center
2 days ago
Pune, India LanceSoft Full time**Responsibilities** - Up to 1 year experience with call center or customer service experience/training. - Basic understanding of Microsoft office suite, specifically Word and Excel. - **Qualifications** - High School diploma or equivalent. **Salary**: ₹9,424.83 - ₹24,896.10 per month Schedule: - Day shift Supplemental pay types: - Performance...
-
Call Center
4 days ago
Mumbai, Maharashtra, India EROS Inc. Full time**Opening for the Call Center (Digital Marketing products)** **Call - 8169835364** **MONDAY TO FRIDAY** **Location - Malad west** **Excellent Communication Skills require** - **Age Limit - 38**_ Key Responsibilities & Job description: cold calling techniques on prospects and persuading potential customers to purchase a product or service. Explain...
-
Bpo Call Center
4 days ago
Airoli, Navi Mumbai, Maharashtra, India Talents Villa Full timeThe primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. - He/She must show the willingness to learn new things every time and then. - Must discuss every matter with its supervisor or team leader to get any issue sorted - Giving a resolution to the customers or clients should be the...
-
Call Center Executive
4 days ago
Pune, Maharashtra, India YEWALE AMRUTTULYA Full timeInbound/Outbound Calls Attending all Customers Calls and Provide them with proper Information Convert all Intial Calls into Zoom calls Pay: ₹12,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental Pay: - Yearly bonus Ability to commute/relocate: - Pune, Maharashtra: Reliably commute...
-
Call Center Executive
1 day ago
Vile Parle, Mumbai, Maharashtra, India INDIRADEV INFOTECH PVT LTD Full timeAs a medical call representative, your primary responsibility is to handle incoming calls from patients, healthcare professionals, and other stakeholders in a healthcare organization or medical call center. You will provide assistance, answer inquiries, and ensure a positive customer experience. Your role is crucial in providing accurate and timely...
-
Call Center Telecaller
4 days ago
Powai, Mumbai, Maharashtra, India ARME Consulting Full time**Seeking a skilled and motivated Tele Caller Executive for a BPO Company in the Banking Process department. As a Tele Caller Executive in our Outsourcing/Offshoring industry, you will play a crucial role in selling financial banking products and services to prospective clients through telephone calls.** **Position**: Call center agent **Location**: Powai,...