Sales / Waitress / Shop Assistant Female

19 hours ago

Kochi MGRoad Kochi Kerala, India Al Milahan Full time

**Job Title**: Shop Assistant / Waitress

**Location**: Qatar
**Department**: Retail / F&B
**Reports to**: Supervisor / Manager

**Job Purpose**:
To provide excellent customer service by assisting customers in the shop and serving food and beverages in the dining area, ensuring a welcoming environment and smooth daily operations.

**Key Responsibilities**:

- Greet customers warmly and provide assistance in selecting products or menu items.
- Take and serve food & beverage orders accurately and promptly.
- Handle customer inquiries, complaints, and feedback professionally.
- Operate cash register / POS system, process payments, and issue receipts.
- Maintain cleanliness and organization of the shop floor and dining area.
- Ensure displays, shelves, and stock are neat, replenished, and well-presented.
- Follow hygiene, health, and safety standards at all times.
- Support in receiving deliveries, unpacking, and stocking items.
- Assist team members and perform other duties as required by management.

**Qualifications & Skills**:

- High school diploma or equivalent.
- Previous experience in retail or F&B service preferred (not mandatory).
- Strong communication and interpersonal skills.
- Customer service-oriented with a positive attitude.
- Ability to multitask and work under pressure.
- Basic math skills for handling transactions.
- Flexibility to work shifts, weekends, and holidays.

Pay: ₹25,000.00 - ₹35,000.00 per month

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