Traceability Operations Coordinator

3 days ago

India Primark - US Full time

**Role**:**Traceability Operations Coordinator
**Purpose of role**:The role involves the general coordination and support for the traceability team.
**Reports to**:Traceability Operations Manager
12 Month Fixed Term Contract

**Primary Responsibilities**:

- Develop and maintain relationships with all Primark suppliers, internal Primark teams and external traceability partners to support the Traceability strategy.
- Support the traceability team to train, onboard and support suppliers to comply with Primark traceability requirements.
- Act as the first point of contact with suppliers for traceability escalations and exception management
- Receive and respond to supplier traceability queries, ensuring timely and accurate responses.
- Support suppliers in the use of a traceability tools functionalities.
- Follow up with suppliers to ensure the quality and timeliness of the information they provide.
- Assistance with the analysis of data collected and the monitoring of project progress.
- Produce weekly updates and progress reports.
- Create and maintain any SOP’s and documentation.
- Organisation and scheduling of supplier meetings, workshops, conferences as required.
- The role involves travel coordination, meeting schedules, presentations, preparation as required.

**Knowledge & Personal skills**:

- Excellent communication skills, both verbal and written
- Relationship builder, both internally and externally
- An ability to work under pressure.
- Able to work in a team and on own initiative.
- Cultural awareness, sensitivity, and confidentiality
- Excellent problem solving and planning skills.
- Attention to detail and accuracy.
- Proficient in Microsoft Office programmes including Excel, Word, Project and PowerPoint.
- Be resilient, flexible, and open to change.
- Have good listening skills.
- Be energetic and enthusiastic.
- Have the ability to manage own time, prioritise and be self-motivated.
- Be able to digest and manage a large volume of information.
- Maintain strict confidentiality with sensitive information.

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