E-commerce Support Executive

5 days ago

Kochi Kerala, India Hotpack Packaging Industries Private Ltd Full time

We are looking for a responsible eCommerce Support Executive to join our Global Ecommerce team. You will be responsible for offering unmatched customer service across all eCommerce platforms. Developing and implementing marketing strategies for effective eCommerce management will also be your responsibility. Your ability to manage all online marketing activities using effective SEO/SEM techniques will be an asset.

**Responsibilities**:

- Managing the eCommerce division effectively
- Collaborating with web designers as well as graphic designers for all marketing assets
- Conducting thorough research about new developments in the eCommerce sector
- Ensuring completion of tasks and company targets
- Developing marketing strategies and reviewing sales performance on a timely basis
- Approaching and collaborating with Content Creators to generate online traffic
- Using effective SEO/SEM techniques to maximize search engine traffic
- Undertaking quality assurance checks
- Creating performance reports on a monthly basis

**Requirements**:

- Bachelor’s degree in Business Management, Marketing, or related field
- 1-3 years of work experience as an eCommerce specialist or a related role.
- Knowledge of Shopify will be an added advantage
- Knowledge of SEO/SEM and other marketing tools
- Strong analytical and problem-solving skills
- Excellent managerial qualities
- Impressive communication skills
- Basic understanding of eCommerce industry trends and procedures
- Strong marketing and technical background
- Familiarity with design, marketing, and SEO software
- Proficiency in Microsoft Office Tools
- Having a positive attitude
- Understanding of data analysis and business principles
- Efficiency in addressing clients' queries
- Good decision-making skills
- Highly motivated
- Ability to maintain a professional approach

**Job Types**: Full-time, Permanent

Pay: From ₹18,500.00 per month

Schedule:

- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 1 year (preferred)

Work Location: In person

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