Front Desk Executive

23 hours ago

Telibandha Raipur Chhattisgarh, India F-95 Advance Physiotherapy & Research Centre Full time

**Key Responsibilities**
- **Reception Management**:

- Greet and welcome patients and visitors with a warm and professional demeanor.
- Manage patient check-ins, registrations, and appointment scheduling.
- **Administrative Support**:

- Maintain patient records and update the database with accuracy.
- Manage billing, payments, and issue receipts as required.
- **Coordination**:

- Liaise with physiotherapists and other staff to ensure smooth patient flow.
- Coordinate appointments and manage the daily schedule to avoid overlaps.
- **Customer Service**:

- Address patient queries and provide accurate information about services.
- Resolve complaints or escalate them to the appropriate department when needed.
- **Office Management**:

- Ensure the reception area is clean, organized, and well-maintained.
- Monitor office supplies and reorder as necessary.

**Required Skills and Qualifications**
- Proven experience as a Front Desk Executive, Receptionist, or in a similar role.
- Excellent verbal and written communication skills in English and Hindi.
- Proficiency in MS Office (Word, Excel) and familiarity with basic billing systems.
- Strong organizational and multitasking abilities.
- Professional appearance and attitude.
- Ability to work under pressure and handle patient interactions calmly.

**Preferred Qualifications**
- Experience in healthcare or physiotherapy-related services will be an added advantage.
- Knowledge of local languages is a plus.

**What We Offer**
- Competitive salary of ₹20,000 - ₹25,000 per month.
- A positive and professional work environment.
- Opportunities for personal growth and development.

If you are passionate about delivering excellent customer service and contributing to a patient-focused environment, we encourage you to apply.

**How to Apply**:
Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

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