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**Ready to shape the future of work?**
**At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.**

**If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.**

**Responsibilities**

**Assist in daily operational activities across Billing, Cash Application, and Customer Master Data under supervision.**

**Support the preparation of client invoices, ensuring accuracy of basic billing inputs (rates, PO numbers, taxes) before invoice creation.**

**Perform invoice uploads into ERP systems (SAP, D365, Oracle, etc.) and maintain records for audit and compliance.**

**Track invoice submissions, support reconciliation of billed vs. unbilled revenue, and assist in preparing billing reports.**

**Handle basic customer billing or payment-related queries, escalating complex issues to senior team members.**

**Perform basic cash posting and payment matching for standard transactions using automated systems.**

**Support resolution of simple unallocated cash balances and assist in cash reconciliation activities.**

**Ensure accurate data entry, proper consolidated tracker, and compliance with established procedures for both Billing and Cash Application.**

**Execute day-to-day Customer Master Data activities (creation, updates, amendments) ensuring accuracy and completeness.**

**Perform quality checks in CMD to avoid duplication, errors, or compliance gaps.**

**Assist in preparing CMD trackers, standard reports, and month/quarter-end CMD activities.**

**Collaborate with internal teams (Collections, Delivery, Sales, Project Managers) to ensure smooth process flow across OTC.**

**Support internal and external audits by ensuring required documentation/tracker is accurate and accessible.**

**Participate in training sessions, process improvement discussions, and knowledge-sharing initiatives.**

**Learn and adapt to new ERP tools, payment technologies, and CMD governance policies through structured training.**

**Ensure compliance with tax requirements (GST/VAT) during invoice processing and with financial controls in CMD.**

**Maintain attention to detail, accuracy, and adherence to SLA timelines in all assigned tasks.**

**Qualifications**

**Minimum qualifications**

**Graduate in Commerce (**B.Com**)**

**Graduate degree in Accounting, Finance, Business Administration, or related field.**

**Preferred experience in OTC processes (Billing, Cash Application, or Customer Master Data) or related finance roles; fresh graduates with strong aptitude also considered.**

**Basic understanding of accounting principles, general ledger impact, and financial controls.**

**Fundamental knowledge of billing processes, banking/payment methods, or master data governance (training will be provided).**

**Proficiency in MS Excel (basic level: lookups, pivots, formatting).**

**Ability to work with ERP systems (SAP, Oracle, D365, Navision, etc.) - prior exposure is an advantage.**

**Strong numerical skills with attention to detail and accuracy in data processing.**

**Analytical mindset with ability to perform reconciliations, identify variances, and support error resolution.**

**Good communication skills (written and verbal) with customer service orientation.**

**Ability to collaborate in a team environment and seek guidance when needed.**

**Time management skills to meet daily processing deadlines and SLA commitments.**

**Flexibility to adapt to changing business requirements, payment formats, or system changes.**

**Eagerness** to learn, participate in process improvement, and grow within OTC operations.**

**Preferred qualifications**

**Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)**

**Significant experience in Accounts Receivable/Order to Cash**

**Why join Genpact?**
- **Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation**:

- **Make an impact - Drive change for global enterprises and solve business challenges that matter**:

- **Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities**:

- **Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day**:

- **Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress**

**Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.**
**Let’s build t