Client Ambassador

6 days ago

Coimbatore Tamil Nadu, India Digital Orbis Creators LLP Full time

**Hiring Client Ambassador**
- Communicate daily with sales, operations and production/logistics departments on behalf of your team to efficiently and accurately process, allocate and ship all customer orders based on specific vendor requirements
- Provide assistance with all aspects of order lifecycle to resolve issues, including order entry, allocation and shipping, tracking and potential errors in delivery and billing
- Supervise a team of data entry personnel to ensure production and sales order entry efficiency and accuracy as well as customer service related follow-up duties
- Run and analyze a series of daily and weekly reports and proactively address areas of concern
- Conduct month-end closing procedures
- Resolve customer inquiries / concerns professionally and in a timely manner

**Requirements**:

- 3-5 years of recent customer service management.
- Understanding of wholesale Import and Warehouse/Distribution
- Strong knowledge of MS Excel for accurate reporting, data manipulation, and inventory level analysis; advanced knowledge is required
- Must be analytical, detailed, and organized with excellent follow up skills
- Excellent verbal and written communication skills.
- Communication skills to keep the upper management updated on the health of their account(s)
- Ability to operate and succeed in a fast paced, rapidly changing environment
- Ability to maintain poise and a positive attitude in a challenging environment
- Self-motivated individual able to prioritize and multi-task effectively when working independently or in a team
- Adept at comprehending and working with large quantities of data from a variety of sources
- Ability to rapidly learn and adapt to system and data changes

**Job Types**: Full-time, Permanent

Pay: ₹500,000.00 - ₹600,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift
- US shift

Supplemental pay types:

- Yearly bonus

Work Location: In person

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