Customer Support Executive

2 weeks ago


Gurugram Haryana, India ixigo Full time

**Company Description**

ConfirmTkt and AbhiBus became a part of ixigo in 2021. ixigo is headquartered in Gurugram with offices in Bangalore (ConfirmTkt) and Hyderabad (AbhiBus). The ixigo, ConfirmTkt and AbhiBus apps allow travellers to book train tickets, flight tickets, bus tickets, hotels, cabs and provide travel utility tools and services developed using in-house proprietary algorithms and crowd
- sourced information. In 2022, as per data.ai, ixigo was featured in the Top 10 most downloaded travel apps worldwide.

Location: Gurgaon (Hybrid: 3 days a week in-office)
Payroll: Aasaanjob
Position Type: Full-time

Role Overview:
Key Responsibilities:

- Provide accurate information regarding products and services to enhance customer satisfaction.
- Troubleshoot and resolve customer issues, ensuring a smooth and pleasant experience.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve processes and customer support initiatives.
- Participate in training sessions to stay updated on product offerings and service standards.

**Requirements**:

- Must possess a personal laptop for work purposes.
- Availability to work 3 days a week in the ixigo office in Gurgaon.
- Flexibility to work in rotational shifts.
- Strong verbal and written communication skills in English.
- Customer-centric attitude with problem-solving skills.
- Previous experience in a customer support role is a plus.

ixigo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Qualifications



  • Gurugram, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...


  • Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...


  • Gurugram, Haryana, India Cubnet Services Full time

    **Customer Support Executive** **Role Description: - ** This is a full-time on-site role as a Customer Support Executive in Gurugram. As a Customer Support Executive, you will be responsible for providing excellent service to customers, addressing their inquiries and resolving issues. You will also maintain accurate records of interactions and collaborate...


  • Gurugram, Haryana, India Elevate X Solutions Full time

    Job Title: Customer Support Executive **Job Type**: Full-Time, Onsite Key Responsibilities: Provide accurate, valid, and complete information to customers Have experience in technical support in troubleshooting Resolve customer issues efficiently and ensure high customer satisfaction Maintain detailed records of customer interactions Work...


  • Gurugram, Haryana, India Mobishastra Technologies Private Limited Full time

    Anantya.ai is a trusted and leading CPaaS platform defining how companies communicate with customers. Through our customer engagement software, built on Official WhatsApp’s Business API, businesses can easily engage with their customers in real-time at scale! Send multiple WhatsApp messages, automate notifications, and provide efficient customer support...


  • Gurugram, Haryana, India Teleperformance Full time

    **Job Title: Customer Support Executive + Upselling (Blended process)** **Company: Teleperformance** **Location: Teleperformance, Gurugram, Haryana 122016** **Key Responsibilities**: **Handle customer queries through various channels.** **Provide exceptional customer support and problem-solving.** **Identify and promote relevant products or services...


  • Gurugram, Haryana, India T&N Business Services Pvt Ltd Full time

    **Role: Customer Support Executive** **Location: Gurgaon** **Position: 2** **Experience: 0.6 months -1 year** **Process Type: Blended** We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving...


  • Gurugram, Haryana, India World Wide Business Management Outsourcing Full time

    Worldwide Business Management Outsourcing (WBMO) is a company that provides outsourced support solutions to small, medium to large North American companies. Our team of professionals bring more than 64 years combined experience in the freight forwarding industry. We are growing in many areas and searching for talented individuals to join our team! *This is...


  • Gurugram, Haryana, India Fraterniti foods pvt ltd Full time

    Job Title: Customer Support Executive Company: Fraterniti Foods Location: GURUGRAM **Job Type**: Full-Time | On-site Industry: Food Management About Fraterniti Foods: Fraterniti Foods is a leading food management company. We’re passionate about consistency, customer satisfaction, and operational excellence — and we’re growing fast. Role...


  • Gurugram, Haryana, India Elite Business Solutions Full time

    **Exciting Career Opportunity Alert! Elite Business Solution is Hiring in Gurgaon!** - **Position**: Customer Support Executive - **Location**: Gurgaon - **Work Arrangement**: Office-based - **Immediate Joiners**: Preferred - **Experience Level**: Freshers and experienced individuals welcome - **Education**: Graduates eligible - **Communication Skills**:...