CRM Executive

4 days ago

Karnal, India VLA Industries limited Full time

Manage and optimize the **Customer Relationship Management (CRM)** system.
- Maintain customer records and update databases to ensure accuracy.
- Develop and execute CRM campaigns to improve customer engagement and retention.
- Analyze customer behavior and feedback to enhance the overall experience.
- Collaborate with sales, marketing, and customer support teams to streamline processes.
- Handle customer inquiries and provide timely resolutions.
- Generate reports and insights from CRM data to support decision-making.
- Identify opportunities to automate and improve customer interactions.
- Ensure compliance with data privacy regulations and company policies.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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