Phone Banking Officer

5 days ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

DEAR CANDIDATE,

one of a leading private bank is looking for a banking executive for their day to day operations.

Qualification - Any degree

Experience - fresher / 1-4 yrs exp

Location - karapakkam, OMR, Chennai
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met

**Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

**Languages Required**: English + Hindi (compulsory).

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Supplemental Pay:

- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

Work Location: In person

Application Deadline: 30/09/2024

  • Phone Banking Officer

    5 days ago

    Ambattur, Chennai, Tamil Nadu, India Plada Infotech Services Ltd. Full time

    Greetings from Plada Infotech Services Pvt Ltd We have an opening for "Yes Bank" as "Phone Banking Officer" Profile Chennai Designation: Phone Banking Officer Job Role and Responsibilities: 1. Will have to call the customers..solve their queries 2. Also have to give end to end services for the same. 3. It is domestic voice process. Location:...

  • Phone Banking Officer

    7 days ago

    Chennai, India Asset Hr Management Consultants Full time

    We have an opening with a Top MNC Bank for Phone Banking Officer Position - Phone Banking Officer (Customer Service - Voice) Qualification - Post Graduation Freshers 2024 / 2025 can apply Salary - 4 Lac Per Annumn Kindly forward your CV to Thanks & Regards Kamesh D Asset HR Consultants

  • Phone Banking Officer

    1 week ago

    tamil nadu, India Axis Bank Full time

    Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096.About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...

  • Phone Banking Officer

    5 days ago

    Chennai, India RiverForest Connections Private Limited Full time

    The Phone Banking Officer is Responsible for Providing Good Service to Customers Pertaining to any if their Banking, Financial & Investment Needs. - Will be Responsible for Resolving customer Queries over the Phone on a Day to Day Basis Therby Providing Efficient Customer Service.

  • Phone Manager

    21 hours ago

    Chennai, Tamil Nadu, India Banking Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Manage phone banking operationsEnsure customer satisfactionCollaborate with team membersMaintain compliance standardsAchieve sales targets

  • Phone Banking Officers

    2 weeks ago

    Chennai, India Hdfc Full time

    HDFC HIRING PHONE BANKING OFFICERS GRADUATION MANDATORY 1-3 Years Experience in Bpo Or Sales Or Banking Sector. Salary Package 16k - 26k Call or WhatsApp - 9677253511 for more details **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹26,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay...

  • Phone Banking Officer

    1 week ago

    Chennai, India Axis Bank Full time

    Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai-600096. About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide...

  • Phone Banking Officer

    1 week ago

    Chennai, India Axis Bank Full time

    Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30 Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- . About Axis Phone Banking Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a...

  • Phone banking officer

    7 days ago

    Chennai, India Axis Bank Full time

    Pls attend direct walk in Interview from 10th Sep 2025 to 12th Sept 2025 Time : 10.30 am to 3.30Venue: Axis Bank Ltd, Global Infocity Park, Module 1 & 2, 10th Floor, Block A, MGR Salai, Perungudi, Chennai- .About Axis Phone BankingAxis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless...

  • Retail Operations: Axis Phone Banking Officer

    7 days ago

    Chennai, Tamil Nadu, India Axis Bank Full time

    Phone Banking Officer - Voice**INTERNAL USAGE**: **No. of Vacancies**: **Reports to**: **Is a Team leader?** - No**Team Size**: **Grade**: **Business**: - Retail Operations**Department**:- Axis Phone**Sub**Department**: - Axis Phone**Location**: - Mumbai/Chennai**About Axis Phones** Axis Phones engages with Axis Banks customers and prospects, virtually,...