Tele Calling Executive

1 day ago

Bengaluru, India COEQUAL INFOTECH PRIVATE LIMITED Full time

Greetings from **COEQUAL INFOTECH PRIVATE LIMITED** **This job position is for "**Work From Office**"**Work Location**:Banaswadi**, Bengaluru** **COEQUAL INFOTECH PRIVATE LIMITED** 101, 'A' Block, "Sarovar Mansion" 1st Floor, Dodda Banaswadi Main Road, Annaiah Reddy Layout, Banaswadi, Bengaluru - 560 043. **Tele Calling Executive.** **Job description**: We are looking for a dynamic **"FEMALE"** Executive **Key Responsibilities**: The Tele calling Executive plays a vital role in promoting products or services, generating leads, and maintaining customer relationships over the phone. This role requires effective communication skills, a persuasive demeanor, and the ability to handle customer inquiries and concerns professionally. Tele calling Executives typically work in call centers, sales teams, or customer service departments. **Responsibilities**: Outbound Calls: Make outbound calls to potential customers or leads to introduce products/services, explain features and benefits, and generate interest. Inbound Calls: Answer incoming calls from customers, address inquiries, provide information, and resolve any issues they may have. Lead Generation: Identify and qualify potential leads through cold calling, market research, and data mining. Sales Pitch: Present and explain the value proposition of products/services to potential customers, highlighting how they meet the customers' needs. Customer Engagement: Build rapport with customers, understand their needs, and suggest appropriate solutions to address those needs. Product Knowledge: Possess a deep understanding of the products/services offered to answer customer questions accurately and persuasively. Follow-Up: Maintain a follow-up schedule to nurture leads and convert them into customers. Data Entry: Record and update customer information, interactions, and outcomes accurately in the company's CRM system. Targets and Metrics: Meet or exceed assigned sales targets, call quotas, and other performance metrics. Script Adherence: Follow provided call scripts while also adapting conversations based on customer responses. Objection Handling: Address customer objections and concerns effectively, striving to overcome resistance and hesitations. Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell additional products/services to existing customers. Feedback: Provide feedback to the management team on common customer questions, concerns, and suggestions for improvement. Professionalism: Maintain a professional and courteous tone during interactions to ensure positive customer experiences. Time Management: Efficiently manage call time to maximize productivity and meet daily/weekly targets Good Communication Skills (Spoken and Written) **Languages: Kannada, English, Hindi is Mandatory** **Perks and Benefits**: **Education**: Any Graduates / Post Graduates. **Age Limit & Experience -** Below 35 years **Job Types**: Full-time, Part-time, Regular / Permanent, Fresher, Freelance, Volunteer **Salary**: ₹15,000.00 + Incentives. Pay: From ₹15,000.00 per month Day range: - Monday to Friday Shift: - Day shift **Speak with the employer** +91 9606456982

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