
Tele Caller Executive
13 hours ago
The tele-counsellor is a part of the patient treatment team and helps to counsel the patient to take an IVF treatment. They report directly to the Tele-counselling Head or Mkt. Head in the Tele-counselling Head's absence.
**They are responsible for, but not limited to the following**:
- Counsels patients on the reports given by the doctor.
- Coordination with Consultant / Centre Head on daily basis based on treatment advice and conversion.
- Maintain checklist as per the instruction given by the management.
- Explain the tariff of the concerned procedures/investigations to patients for a better understanding of treatment.
- Maintain Counsellor reports on a daily basis (Advice, Conversion and Patient wise detail.
- Cross verify all the relevant documents related to Credit billing before surgery.
- Maintaining Counsellor Summary for all counselled patients.
- Preparing the procedure list and handing over the same to the concerned doctor and centre head, - Explain the tariff of the concerned procedures/investigations to patients in detail.
**Preference**:
- Must proficiency in Speaking and Understanding Hindi/ English & Punjabi(Must)
- Graduate
Pay: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Counselling: 1 year (preferred)
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