Tele Caller Executive

2 days ago

Telibandha Raipur Chhattisgarh, India Innotech Creditsea Platforms Private Limited Full time

Job Summary:
Key Responsibilities:

- Customer Outreach: Make outbound calls to prospective clients, introducing Creditsea’s loan offerings and explaining product features and benefits.
- Client Engagement: Engage customers in a friendly and professional manner to understand their needs and recommend suitable loan solutions.
- Customer Service: Respond to inbound inquiries, providing accurate information, and resolving any concerns or objections.
- Documentation: Record customer details, conversation summaries, and follow-up actions accurately in the CRM system.
- Compliance: Ensure adherence to company policies and regulatory standards during all interactions with clients.

Qualifications:

- Education: High school diploma or equivalent; Bachelor’s degree is a plus.
- Experience: Previous experience in a telecalling, telesales, or customer service role is preferred but not mandatory.
- Skills:

- Excellent communication skills, with a clear and professional phone demeanor.
- Strong persuasion and interpersonal skills.
- Ability to handle customer inquiries and objections tactfully.
- Basic computer skills; familiarity with CRM software is a plus.
- Ability to work in a team-oriented environment.

Preferred Attributes:

- Positive attitude and ability to maintain enthusiasm during customer interactions.
- Target-driven mindset with a focus on achieving call and conversion goals.
- Comfortable working in a fast-paced environment with daily call targets.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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